Tips & news
Discover our guides, news and advice to choose your TCG products more easily and keep up with the latest Poke-Geek updates.
One Piece Card Game: Open and Hidden Information
Learn what both players may verify in the Deck, hand, Trash, field and Life area without revealing information that must stay hidden.
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How to Carry a TCG Binder Without Damaging Cards
Prepare, position and check a TCG binder for travel while limiting pressure, movement, water exposure and unnecessary handling.
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Pokémon Trainer Cards: Item, Supporter or Tool?
Learn to identify Item, Supporter and Pokémon Tool cards, apply their timing and place each card in the correct zone after resolution.
Read more...Frequently asked questions
Find essential information about order preparation, pre-orders, collection and delivery tracking.
When will my order be prepared and shipped?
Items in stock are generally prepared within 24 to 48 business hours from our warehouse in France. Transit time depends on the delivery method selected.
How do pre-orders work?
An order containing a pre-order item is shipped once all items are available. The latest date shown for the order applies.
Can I collect my order in Émerainville?
Yes. Free collection in Émerainville is available by appointment, Monday to Saturday from 10:00 a.m. to 3:00 p.m., after email confirmation that the order is ready. Identification may be requested.
How can I track my delivery?
Tracking details are sent by email as soon as the order ships. They show the shipment’s progress and, for collection-point deliveries, where the parcel is available.
How can I contact Poke-Geek if there is a problem?
Use the contact page and include your order number and relevant details. For an item damaged in transit, contact us within 48 hours and attach photos of the parcel and product.