Tips & news
Discover our guides, news and advice to choose your TCG products more easily and keep up with the latest Poke-Geek updates.
Pokémon Trainer Cards: Item, Supporter or Tool?
Learn to identify Item, Supporter and Pokémon Tool cards, apply their timing and place each card in the correct zone after resolution.
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Spells with X in Magic: Choosing X and Calculating the Cost
A step-by-step method for choosing X, calculating a spell’s total cost and understanding its mana value on the stack or in other zones.
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Attaching Energy in Pokémon TCG: Active, Bench and Turn Limit
A practical method for choosing where to attach your Energy, tracking the once-per-turn action and separating normal attachments from card effects.
Read more...Frequently asked questions
Find essential information about order preparation, pre-orders, collection and delivery tracking.
When will my order be prepared and shipped?
Items in stock are generally prepared within 24 to 48 business hours from our warehouse in France. Transit time depends on the delivery method selected.
How do pre-orders work?
An order containing a pre-order item is shipped once all items are available. The latest date shown for the order applies.
Can I collect my order in Émerainville?
Yes. Free collection in Émerainville is available by appointment, Monday to Saturday from 10:00 a.m. to 3:00 p.m., after email confirmation that the order is ready. Identification may be requested.
How can I track my delivery?
Tracking details are sent by email as soon as the order ships. They show the shipment’s progress and, for collection-point deliveries, where the parcel is available.
How can I contact Poke-Geek if there is a problem?
Use the contact page and include your order number and relevant details. For an item damaged in transit, contact us within 48 hours and attach photos of the parcel and product.